Privacy Policy

Our Commitment to Your Privacy

At KSD Kissimmee Sunrooms & Patios, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or use our services. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect information you provide directly to us, including:

• Your name, email address, phone number, and mailing address
• Property information and service preferences
• Payment information when you purchase our services
• Communications you send to us, including emails and form submissions
• Photos or documentation related to your project

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages visited. This helps us improve your experience and understand how people use our site.

How We Use Your Information

We use the information we collect to:

• Provide estimates and quotes for your project
• Schedule and complete your service
• Process payments and manage billing
• Communicate with you about your service or inquiries
• Send you updates, promotions, or other marketing materials (with your consent)
• Improve our website and services
• Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell your personal information. We may share your information with third parties only in the following situations: with service providers who help us run our business (like payment processors or scheduling tools), when required by law or to protect our rights, or with your explicit consent. Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how you use our site, and improve your experience. You can control cookies through your browser settings, but disabling cookies may limit some features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers, encryption for sensitive data, and limiting access to your information to only those employees who need it to provide services to you. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we have about you
• Correction: You can ask us to correct inaccurate information
• Deletion: You can request that we delete your personal information (subject to certain limitations)
• Opt-out: You can unsubscribe from marketing emails at any time using the link in our emails

To exercise any of these rights, please contact us at support@kissimmeesunrooms.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: